Privacy Policy

Last updated: November 4, 2026

All Connect Pros (“we,” “us”) operates the store at 11101 Burnet Rd #A140, Austin, TX 78758 and this website. All Connect Pros is an independent Spectrum Authorized Retailer. This policy explains what we collect through this website and how we use it.

What we collect

When you use the “Check your address” form, we collect the information you enter: your first name, phone number, service address, ZIP code, current internet provider (if you share it), and preferred language. Like most websites, our hosting provider may also log basic technical information such as your IP address and browser type. We use Google Analytics and Google Ads tags, which use cookies to measure visits and form submissions from our ads. You can learn how Google uses this data at policies.google.com/technologies/partner-sites.

How we use it

We use your information to check what service is available at your address, to contact you about your request, to help you sign up if you choose to, and, if you become our customer, for the advertising purposes described below. We do not sell your personal information.

Calls and text messages

When you send our form, you agree that we may call or text the number you provide about your request. Message and data rates may apply. Consent is not a condition of purchase. You can reply STOP to any text to opt out, or ask us not to contact you at any time.

Sharing

We share your information only with service providers who help us run our business (for example, the tools that store form submissions and send us notifications) and, if you decide to sign up, with the service provider needed to set up your account. We may also share information if required by law.

Advertising

If you are our customer, we may share your name, phone number, email address and ZIP code with Google in a secure, encrypted (hashed) form so that Google can show our ads more relevantly, or stop showing them to people who are already our customers. This is known as Google Customer Match. We may also share your phone number with Google in the same hashed form to measure whether our ads led to your purchase. Google uses this information only to match it to Google accounts and does not use it for other purposes. To opt out, contact us using the details below and we will remove you from the list we share.

Keeping your information

We keep form submissions only as long as needed to follow up on your request and for our normal business records, then delete them.

Your choices

To see, correct, or delete the information you sent us, or to stop all contact, call us at (512) 284-7690, email [email protected], or visit the store.

Changes

We may update this policy. The date at the top shows when it last changed.