Return or pick up Spectrum equipment on Burnet Rd
Bring your equipment and we will email you a receipt. No appointment needed, and we are open 7 days a week.
Returning equipment
1. Bring the equipment
That is all you need to bring. Walk in any time we are open.
2. Give us your email
We use it to send your receipt.
3. Keep your receipt
It lands in your inbox, so you have a record of your return.
Picking up equipment
- Ordered with us in store? You can pick it up here.
- Ordered somewhere else? You can pick that order up here too.
Questions about returns and pickup
What do I need to return my equipment?
Just the equipment. If you would like a receipt, give us an email address.
Can I pick up equipment I ordered somewhere else?
Yes. You can pick up equipment here whether you ordered it somewhere else or with us in store.
Do I need an appointment?
No. Walk in Monday to Saturday from 10am to 8pm, or Sunday from 11am to 7pm.
Can I pay my bill while I am there?
Yes. You can pay your bill in store with cash or card.
Monday to Saturday, 10am to 8pm
Sunday, 11am to 7pm
Free parking. Se habla español.
Phone: (512) 284-7690
Our sign says Spectrum Store. We are All Connect Pros, an independent Spectrum Authorized Retailer, and we are not owned by Charter Communications. Spectrum is a trademark of Charter Communications.